I purchased Spy detector from this company and loaded it onto my PC and Laptop. Immediately both my computers failed to function properly, the Laptop crashed. I removed Spy detector from both and eventually got everything working again by using systems restore.
To cut a long story shortish. I contacted the company and requested a refund. In their advertisement for Spy Detector they promised to refund, no questions asked within 30 days of purchase. Now, I actually asked for a refund the day after I bought it and do you think I can get a refund out of these Bastards, can I hell.
For the last 3 weeks we have been playing email ping pong. They want me to try certain things to try and sort the problem. I keep telling them I have removed the bloody thing and if they think I am going to reload a program that caused my Laptop to crash, they have another thing coming! It took my two bloody days to get it working again.
So after that rant all I can say is don't believe all you read in 'guarantee